Shipping & Returns

Orders are typically shipped within 1–5 business days, depending on the products and the size of the order.

Free Shipping (UAE): We offer FREE shipping across the UAE for all orders above AED 99.

International Shipping: We do ship internationally! For orders outside the UAE, additional shipping fees will apply. Please contact us before placing your order, and we’ll confirm the exact shipping cost with our logistics partners.

Due to the delicate nature of our products, there is a small chance that your order may arrive damaged due to improper handling during transit. If this happens, please contact us right away, and we’ll be happy to assist you.

As all our products are made to order and customized specifically for you, we do not accept returns or exchanges.

Please note that all our candles are handmade, which means slight imperfections and natural color variations may occur — this is part of their unique, handcrafted charm.